Influences on Crisis Response
Your crisis response will not be affected by how clients recognize their behavior. The actions an individual or organisation takes in response to crisis situations such as natural disasters, financial crises, and public health emergencies. The organization’s policies, procedures, availability of resources and preparedness can all influence the response to a crisis. A 2018 study in Journal of Business Continuity and Emergency Planning found that “organizational readiness, which includes having a clearly defined crisis management plan, is a critical factor in an effective response to a crisis” (Tiwari et. al., 2018). In a second paper published by Smith et.al. in 2022, it was found that organizations can use their prior experiences with crisis management to help them respond to current situations. Cont…
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