WestJet, a number one and profitable airline firm
Using worker possession as a aggressive distinction to the benefit of WestJet’s personnel in addition to its clients has confirmed to be a profitable technique for the airline. WestJet has, all through its marketing campaign of commercials, emphasised the importance of worker possession and proven its gratitude to personnel (Davies, 2020). Due to this, there was an increase in each the extent of happiness and loyalty felt by clients, as staff have been given the authority and motivation obligatory to offer nice customer support (Cheng, 2020). The airline will be capable to keep its excessive ranges of buyer satisfaction and loyalty if extra persons are drawn to WestJet’s distinctive tradition that locations a powerful emphasis on possession. Due to this, WestJet’s success might be attributed largely to the corporate’s emphasis on worker possession. Cont…
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