The SDLC will guide the oversight of the project as it defines the project scope, milestones and accompanying timeline. The client will have a personal representative working with the team to oversee the progress of the project. Status reports are emailed to customers every 4 weeks to update progress. The status report includes milestones achieved over the past 4 weeks, as well as any challenges encountered and anticipated and how they have been or are being addressed.
The client meets with the team every 6 weeks to brief and demonstrate project progress. The physical brief includes the client having access to all the work done to date. By comparing monthly status reports of project progress with the milestones and timelines defined in the SDLC, clients can gain a clear understanding of whether goals are being met or not.