MYDIN Hypermarket
MYDIN hypermarket is Malaysia’s biggest homegrown retailer chain. The company is well-known for providing exceptional customer service and building lasting relationships with customers. MYDIN employs a variety of innovative strategies to develop relationships with its customers. MYDIN Rewards is the first. This program allows customers to accumulate points, which can then be used for special deals and discounts. MYDIN rewards customers for being loyal and encourages them to shop more at the site. MYDIN’s customer service department is available 24/7 to answer any queries. (MYDIN. 2021). Online store websites are the second. MYDIN has an online shop website that allows customers to browse products and make purchases at the same price as they would in-store. It makes it easy for customers to shop at their convenience from home. The website also allows customers to monitor their orders live. MYDIN’s customers and MYDIN are able to trust each other (MYDIN 2021). Cont…
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