Knowledge management is the process of collecting, organizing, and disseminating employee knowledge and experience to generally increase employee knowledge, increase productivity, and preserve important information (Oktari, 2020). By leveraging the expertise and knowledge of your most valuable resource, your people, you can increase efficiency and empower your teams to make decisions. Successful knowledge collection, storage and sharing organizations foster a culture of collaboration and curiosity. As a result, you see higher productivity and happier employees. A successful knowledge management system organizes corporate knowledge and makes it available to everyone. Through knowledge management, employees can easily access industry best practices, details of past projects, and other important information that guides their work. Armed with this knowledge, they can make better decisions and perform better. When barriers to knowledge sharing are removed, employees step out of their silos and discover who else is an expert on a subject. When organizations connect subject matter experts with peers who need their expertise, teams are free to challenge the current state and create original solutions to complex challenges (Oktari, 2020). continue…
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